Before You Arrive

Tips for Enjoying your 889 Wellness Clinic Experience

Health Intake Forms  

To save time and make the most of your visit, we encourage you to fill out intake forms before you arrive. Please print and fill out the form(s) that apply to your service and bring them to our Concierge upon arrival.

Body Treatments
Holistic Facials
Registered Massage Therapy

Getting Here  

Please arrive 15-20 minutes before your appointment. Arriving early allow you time to transition from the outside world to the serenity of 889. You may also change into your organic cotton robe, slide into a pair of sandals and enjoy a cup of Ayurvedic tea prior to your appointment.

Running late? If you arrive late, your treatment will still end on time in consideration of the next Guest.
Please click here for directions to our location

Enjoying Your Experience  

Enhance your experience with a yoga class! We invite you to enjoy a Yoga class on the day of your service. We offer a special class rate of $12 for the day of your visit in our Wellness Clinic! Click here to view our schedule.

Reservations + Cancellations. To hold a reservation, we require a valid credit card number with an expiration date. This applies even if you intend to pay with a gift card. We will not charge your card unless you miss your appointment, at which time you will be charged the full treatment price.

If you should need to cancel your appointment we ask that you do so by phone 416.925.7206 on the day prior to your appointment by 6:00pm. If you are unable to notify us within this cancellation period, the full amount of your missed service will regrettably be charged.

  1. Gratuities. We always respect your tipping decisions. Should you wish you leave a gratuity for your practitioner, a tip in cash, debit or credit card may be taken care of with Concierge upon check-out from your appointment.
  2. Payment Information + Gift Cards. We accept Visa, Mastercard, American Express, Debit and cash. We do not accept personal cheques. You may also use 889 Gift Cards for Holistic Facials, Body Treatments, Natural Waxing  and Registered Massage Therapy. We do not accept 889 Gift Cards as a form of payment for Holistic Nutrition or Doula Services.
  3. Extended Health Benefits. Our Concierge will provide you with all necessary paperwork for submissions to your Extended Health Benefits Provider. Please keep these in a safe place as there is a $25 fee charged for any paperwork requests for appointments. We recommend that you photocopy your documents prior to sending them off in the case that they should become lost.
  4. Cell Phones + Laptops. 889 Yonge is a serene retreat and we want you to feel free to escape from the outside world while you are with us. In consideration of others, we are a cell phone and laptop free environment. We ask that you silence your phone upon arrival and refrain from speaking on the the phone while you are in our space. We also request that you refrain from using a laptop.
  5. Valuables. 889 Yonge cannot be responsible for any valuables brought into our space even those left in lockers. We recommend that you keep your valuable with you at all times or leave them at home.
  6. Guests under the age of 18. In order to ensure an appropriate and relaxing environment and experience for all of our Guests, we ask the following:
    1. One adult per child please.
    2. Children between (under 18) must have a parent or guardian with them during their treatment. The parent/guardian must also provide written consent before any services commence. Swimwear or undergarments must be worn during all massage or facial treatments.
    3. Children under the age of 12 may not receive a massage or facial without consent from our Director of Operations regardless of parental consent.
    4. All Guests must keep volume to a minimum when in quiet zones as not to disrupt other Guests
    5. 889 Yonge reserves the right to terminate any service at any point if we feel that the child is interrupting other Guests’ relaxation.

Tips in preparing for your Specific Treatment  

Drink Plenty of Water to maintain hydration and experience the full benefit of your experience. The water will flush out any toxins released by massage, dry brushing, steam and essential oil treatments.
Joining us for a Holistic Facial?

  • Bring in your skincare products! Be sure to bring in the skincare products you are currently using to share with our Holistic Skin Therapist. She will assess your current regime and make informed recommendations based on your current regime.
  • Men should not shave the day of the facial. The evening or day before is appropriate.
  • Avoid having a facial on the day of your big event, especially if you have sensitive skin. It is ideal to have a facial 3 days to one week before your event.
  • If possible, avoid wearing makeup prior to your facial. Let the skin breath that morning. Cleansing the skin and applying a moisturizer or SPF in the morning is appropriate.
  • Avoid drinking alcohol the day of your facial. Instead, drink plenty of water before and after so the body and skin is hydrated and retains a healthy glow.

Joining us for Registered Massage Therapy?

 

  • Don't eat just before a massage session.
  • If you don't want to remove all your clothing, discuss it with the therapist. Wear what you will be comfortable in that will allow the therapist to work on the areas of your body that need it.
  • Good communication is very important. Before the session, give accurate health information and let the massage therapist know what you want from the massage. During the massage session, speak up if you have any feedback on the amount of pressure, speed of movement, room temperature, music volume, or lighting.
  • Some people like to talk during a massage session, while others remain silent. In general you should do whatever you feel like, and the massage therapist will follow your lead.
  • Allow for some open, quiet time after your massage session if possible. Sometimes one needs a little time to integrate or absorb the results of the massage session or needs some "re-entry" time.
  • Remember, massage has its greatest benefits over time. The therapeutic effects of massage are cumulative, so the more often a person gets a massage, the better he or she will feel and the more quickly one’s body will respond. If you are getting massage to address chronic muscular tension or recovery from a soft tissue injury, more than one session is usually needed, so be prepared to schedule several sessions.
  • Joining us for a Body Treatment?
  • Do not eat a large meal for at least 2 hours prior to the treatment
  • Avoid the consumption of alcohol or caffeinated beverages prior to your treatment
  • Do not wear lotion, oil or perfumes the day of the treatment
  • Disposable panties will be provided so expect to de-robe completely
  • Plan on waiting until the day after your wrap to take a shower. The minerals still work through your skin for 48 hours after the treatment. Many people report feeling better and slimmer the day after the treatment.

Joining us for Natural Waxing?

  • Ideal hair length for hair removal is between ¼ inch and ½ inch.
  • Individuals should not exfoliate 24 hrs prior to the treatment.
  • Sunburned or irritated skin should not be epilated.
  • Hair on moles cannot be epilated.
  • Hair Removal cannot be performed on individuals who are taking medication for acne, Retin-A products. Individuals should wait 3 months after finishing their treatments to book hair removal. Individuals on Accutane can book waxing one year upon completion of treatment.
  • Women may experience extra sensitivity during hair removal up to one week prior to their menses.
  • Shaving should be avoided 3-4 weeks prior to the individuals’ appointment.